LightEdge deploys Acme Packet for SMBs
Acme Packet, the leader in session border control solutions, on March 24, 2009, announced that LightEdge, the leading hosted services provider dedicated to the communications and IT needs of small and medium-sized businesses (SMBs), has deployed Acme Packet’s Net-Net® session border controller (SBC) to deliver its recently-announced Hosted Unified Communications, a new service based on BroadSoft’s BroadWorks® Voice-over-IP (VoIP) application platform as well as Microsoft Solution for Hosted Messaging and Collaboration. LightEdge deployed Acme Packet SBCs to simplify new customer activation and enable “click-to-call” functionality in tandem with the BroadSoft platform.
The LightEdge service provides one platform for voice, email, instant messaging and calendaring, allowing a user to collaborate in real-time within the office and outside the office. Hosted Unified Communications is part of the LightEdge Connected Office suite of products, and helps SMBs more easily and cost-effectively obtain unified communications (UC) as a hosted service. LightEdge Connected Office suite includes Microsoft Exchange Server 2007 for hosted email, BroadSoft BroadWorks Hosted PBX VoIP, Microsoft Office Communications Server 2007 for instant messaging and presence, Microsoft Live Meeting and Microsoft Windows SharePoint Services 3.0. The solution can be purchased incrementally or as an entire integrated bundle to support a business’ e-mail, calendaring, conferencing, voice and collaboration needs.
Acme Packet’s Net-Net SBC was deployed in the LightEdge network to help simplify the process of activating new customers. The SBC’s ability to enable seamless communications for LightEdge customers by mediating and controlling signaling flows between SIP phones and LightEdge service elements reduces interoperability issues, leading to shorter service activation cycles with fewer trouble tickets and higher customer satisfaction.
Source: Acme Packet